SPECTRUM sends the confirmation email once you've completed the payment by debit card, PayPal or by cash on delivery.
If you don't find the email, please check your spam folder. Otherwise you can contact our customer care service in the "Help" section by clicking on "Open a ticket".
What about the tracking number?
Once your package has been shipped, you will receive a confirmation email with the tracking link. Visit our dedicated page to see where your parcel is.