First, please remember that coupons don't work on items labeled as "Excluded from all coupons".
If you tried to use a coupon on a product that's not excluded from promotions but the code didn't work, then it may be for one of the following reasons:
1) The coupon doesn't exist
You tried to use a coupon code that's nonexistent or that's already been disabled. Please note the red alert message just below "Apply".
2) The coupon has expired
You tried to use a coupon code that's already expired, or a one-use only code that you've already used before. Please note the red alert message just below "Apply".
3) Your items don't meet the requirements of the coupon
The coupon was not applied as none of the items in the cart met the requirements of the coupon, or they're labeled as "Excluded from all coupons". Please note the red note on the top of your screen: all the details for applying the coupon are listed here, read carefully!
4) Only a few items meet the requirements of the coupon
The coupon was applied only on few items in your cart, just on those that meet the requirements of the coupon. Please note the green note on the top of your screen: all the details for applying the coupon are listed here, read carefully!
Remember
- The discount coupon is not refundable in case of return.
- The discount coupon is not cumulative with other credit or discount coupons, vouchers or Golden Tickets.