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  • New in
  • Footwear
  • Clothing
  • Accessories
  • Culture
  • Graffiti
  • Continue shopping
  1. Spectrum Help
  2. Returns and refunds
Articles in this section
  • Return policy
  • How to make a return
  • Time limit for returning an item
  • Changing size or color
  • Faulty item
  • Wrong item
  • Refund options
  • Problems with refund
  • How to use a credit coupon
  • My card has expired. How do I get my refund?
See more

Requested a return but still no response?

If it's been 48 business hours since you have sent your return request but still no response, please carefully check your spam folder. If you can't find anything there either, please contact our customer care in the "Help" section by clicking on "Open a ticket" to get this solved.

Related articles

  • Where is my return?
  • How to make a return
  • Problems with refund
  • Change or cancel a return
  • Refund options
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