Shipping and delivery
- Shipping methods
- Standard shipping
- Next day shipping
- Priority processing
- Where is my order?
- Has my order been shipped?
Returns and refunds
- Return policy
- How to make a return
- Time limit for returning an item
- Changing size or color
- Faulty item
- Wrong item
Payments
Promotions and coupons
- Discounts, coupons and promotions
- How to use a discount coupon
- My coupon doesn't work
- Time limits for coupons
- I didn't enter the coupon when I placed my latest order
- I signed up for the newsletter but didn't receive the coupon
Orders
- Can I change my order?
- How to cancel an order
- Where's my order number?
- How to place an order without registering
- My order has been cancelled
- I didn't get the confirmation email
Products
Others
- Why is Graffitishop now called SPECTRUM?
- Unsubscribe from the newsletter
- Delete my SPECTRUM account
- Edit my account information
- Add or change a shipping address
- Sales terms and conditions (EEC countries, Italy excluded)