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  1. Spectrum Help
  2. Generic

Generic

Shipping and delivery

  • Shipping methods
  • Standard shipping
  • Next day shipping
  • 2Nite shipping
  • Priority processing
  • Where is my order?
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Returns and refunds

  • Return policy
  • How to make a return
  • Time limit for returning an item
  • Changing size or color
  • Faulty item
  • Wrong item
See all 16 articles

Payments

  • Payment methods
  • Cash on delivery
  • PayPal and cards
  • The card payment doesn't work
  • My payment was rejected
  • I need the invoice

Promotions and coupons

  • Discounts, coupons and promotions
  • How to use a discount coupon
  • My coupon doesn't work
  • Time limits for coupons
  • I didn't enter the coupon when I placed my latest order
  • I signed up for the newsletter but didn't receive the coupon
See all 7 articles

Orders

  • Can I change my order?
  • How to cancel an order
  • Where's my order number?
  • How to place an order without registering
  • My order has been cancelled
  • I didn't get the confirmation email
See all 9 articles

Products

  • Size guide
  • Will sold-out products come back in stock?
  • Products with release date
  • Can I reserve a product?
  • Products with raffle
  • Prices and availability

Others

  • Unsubscribe from the newsletter
  • Delete my SPECTRUM account
  • Edit my account information
  • Add or change a shipping address
  • Sales terms and conditions (EEC countries, Italy excluded)
  • Privacy policy
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